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Token Updated Webhook Event

A new Token Updated webhook event is now available. This event fires whenever a stored payment token is modified — for example, when a card number changes, an expiry date is renewed, or the issuing bank closes the account.

What's included

The TokenUpdated event provides:

  • The updated token identifier and shopper reference
  • Card details such as masked PAN, card summary, expiry date, card usage, and payment method
  • A reason field indicating the type of update (CardChanged, CardExpiryChanged, CloseAccount, ContactCardAccountHolder, or Unknown)

Action required for some statuses

For the statuses CloseAccount, ContactCardAccountHolder, and Unknown, the card was not actually updated. You should disable the token and request new payment information from the cardholder.

See the full documentation at Token Updated Event.